Shipping policy

Thank you for shopping with MPI Lux / mpilux.store. We are committed to delivering your order in a fast, safe, and reliable manner.
1. Processing Time
All orders are processed within 1–3 business days after confirmation of payment.
Orders are not processed or shipped on weekends or public holidays.
In case of high order volume, processing may be slightly delayed.
2. Shipping Time
Standard delivery time is 3–7 business days (within Pakistan).
Delivery times may vary depending on your location and courier service.
3. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout.
Some products may offer free shipping promotions.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via WhatsApp or Email.
You can use this tracking number to check your delivery status.
5. Delivery Issues
We are not responsible for delays caused by:
Courier company delays
Weather conditions
Political situations or strikes
Incorrect or incomplete address provided by customer
6. Incorrect Address
Please make sure your shipping details are correct before placing an order.
We are not responsible for lost packages due to incorrect addresses.
7. Undelivered Orders
If a parcel is returned due to incorrect address or non-availability, re-shipping charges will be applied.
8. Contact Information
For any shipping-related queries:
📧 Email: mpiofficial0069@gmail.com
📱 WhatsApp: +923226833787